Wednesday, May 12, 2010

Churning and Other Trading Malpractices

Last week US FINRA has ordered Westpark Capital, Inc. to pay a total of $400,000 for supervisory system failures, and has suspended two officers for failing to supervise brokers in two now-closed Long Island branches who churned customer accounts and engaged in unauthorized and unsuitable trading in multiple accounts. The monetary sanction includes a $100,000 fine and $300,000 in restitution to affected customers.


FINRA suspended Westpark's former Chief Compliance Officer, William A. Morgan, for four months in any principal capacity and ordered him to pay a $5,000 fine. Chief Operations Officer Jason S. Stern has been suspended for three months in any principal capacity and fined $20,000.

In related actions, FINRA has barred and/or fined two brokers and a branch manager who were previously employed in Westpark's Long Island branch offices, and has filed a complaint against another former broker involved in the misconduct, charging him with churning accounts and other violations. Two additional former brokers involved have already been barred, by FINRA or SEC, for misconduct at other firms prior to or after their employment with Westpark.

Several of the brokers involved came to Westpark from broker-dealers that had lengthy disciplinary records and that FINRA has expelled from the securities industry, such as Stratton Oakmont, Inc., LH Ross & Co., Salomon Grey Financial Corp. and Continental Broker-Dealer Corp. When Westpark hired them, several of the brokers themselves had histories that included multiple customer complaints and/or disciplinary actions.



In its action against Westpark, Morgan and Stern, FINRA found that between February 2006 and July 2007, the firm failed to establish and maintain an adequate system for supervising its brokers. Among the supervisory system's deficiencies:
  • Westpark failed to restrict the activities of certain Long Island brokers and failed to monitor their customer account activities, even though they had disciplinary histories and customer complaints that included unauthorized, unsuitable and excessive trading;
  • The firm performed inadequate monitoring of excessive trading, failed to have standards for what constituted excessive trading and failed to prescribe any steps that would be taken if excessive trading were suspected; and
  • The firm's system assigned front line supervisory responsibility to branch office managers, even though the Long Island managers were inexperienced or had previously been disciplined for failure to supervise.
Ddespite the fact that Westpark had placed all of the brokers in question on "heightened supervision," Morgan and Stern failed to supervise several brokers who committed serious sales practice violations – including unauthorized, unsuitable and excessive trading involving at least 19 customer accounts.


Morgan and Stern failed to adequately scrutinize the conduct of the Long Island brokers and to address red flags, including disciplinary and employment histories, customer complaints and questionable account activity, such as evidence of excessive trading, a high level of margin and frequent concentration of customer accounts in a single security.

In related actions, FINRA has taken the following actions against a former branch manager and former brokers at Westpark's former Long Island branches:
  • Robert A. Bellia, Jr., a former branch manager, was barred permanently from association with any securities firm in a principal capacity and ordered to pay a $10,000 fine. Bellia failed to supervise three Westpark brokers who churned and executed unsuitable and unauthorized trades in at least 12 customer accounts.
  • Dale R. Menendez, Jr., a former broker, was barred permanently from the industry by a FINRA Hearing Officer and ordered to pay over $110,000 in restitution to his customers. Menendez engaged in excessive and unauthorized trading, mischaracterized customer transactions to his firm and failed to appear for testimony during the FINRA investigation of his conduct.
  • Michael Quattalaro, a former broker, was barred permanently from the securities industry. Quattalaro churned and engaged in excessively unsuitable trading in two customer accounts and exercised discretion in those accounts without prior written customer authority.
  • Chanse K. Menendez, Sr., a former broker, has been charged in a FINRA complaint with excessive trading and churning activity in two customer accounts. Menendez mischaracterized "solicited" trades as "unsolicited" trades in an apparent attempt to conceal his misconduct in those accounts, as well as in a third account. In addition, the complaint alleges that Menendez failed to appear for testimony and provide documents during the FINRA investigation of his conduct. The case is pending.

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